About My Handy Craftsman

Mark Gherke, President of My Handy Craftsman in Friendswood, TX

Hi! My name is Mark Gerke and I’m President of “My Handy Craftsman”. My goal is to provide you with the best customer experience and satisfaction; meeting customer expectations and results. This is achieved by getting a clear understanding of your needs and expectations at the time of quoting the work, followed by a review and presentation of a clear and concise proposal of the work to be done. After completion of the work, we then follow-up with a quality inspection visit with the customer on larger projects to ensure satisfaction. My independent craftsman are screened to ensure insurance responsibility, their necessary skills and go through our background check process. Approved craftsman will be badged with a visible picture and date of last background check.

Handyman Fixing an Doing Maintenance on a washing machine

YOUR LOCAL HANDYMAN

I’ve grown up and lived in the Greater Clearlake area of Houston since my family moved into their home on Memorial Day of 1964. I bring to this business over 35 years from the oil and gas completion service sector; with over 18 years in operations, 4 years in project management of specialized products and services, 8 years in business development and 5 years in various levels of account management.

The Greater Clearlake area of Houston is dear to me as this is where I’ve called home most of my life. Because of this, we have a “community involvement attitude” vision, where, as the growth of the company occurs, we can then provide more necessary services for the local communities we serve. Furthermore, we intend to work hard every day to be the leader in our service. We are committed to building a reputation with our customers, through earning their confidence in our work and service, loyalty with our craftsman and management and quality through providing the highest level of professional service.

WHY CHOOSE US?

At My Handy Craftsman, we pride ourselves in making sure the customer experience is pleasant and the work is completed to your satisfaction. We screen our independent craftsman and strive to provide excellent service and expected results.

Our commitment, should you not be reasonably satisfied with the work performed by your independent craftsman, per the terms of the agreement with you, we will work to resolve your request at our sole discretion by:

1)  Requesting the craftsman to return and work at resolving the situation to your satisfaction

2)  Dispatching an alternate craftsman to work at resolving the situation

3)  Any work performed that is mutually agreed upon to be unacceptable will be refunded, not to exceed original cost

We strive for providing the best service and results to our customers and understand our success is in your experience and satisfaction. We know you have a choice and we want to be your first thought when making your home improvement or repair decisions.